Service business reportingServices · hospitality and food service

Context

Define metrics and organize data.

Review of business data use and governance recommendations for a service business with an existing data platform.

Business activity
Visitor services
Organization
Multiple business activities and sites
Workforce
500 to 2,000 employees
Annual revenue
€50 million to €250 million

Business needs

Limit duplicate entry

Booking, pricing, and invoicing information is reentered in Excel.

Share definitions

Specify what each metric counts, as of which date, and within which scope.

Assign responsibilities

Identify who defines, checks, and uses the data for each business activity.

Project scope

Business interviews

View the scope

Assessment and recommendations

A summary of needs, a glossary, responsibility matrices, and documented target architecture.