Reliability
Compare figures with matching definitions
Reconciliation against a reference dataset
Expected effect · not measuredChapter 03
A clear plan, explicit responsibilities, and a success condition for each step. The effects remain to be measured.
A proposed order of work. Scope and timing are defined with the team.
Management + sites
Document the scope, calculation, and owner of each metric.
Prerequisite: priority decisions identified.
Two people calculate the same result using the same dataset.
Data owner
Retain sources, automate checks, and isolate anomalies.
Dependency: first-phase definitions approved.
An invalid row remains identifiable and does not disappear silently.
Management + data owner
Link each metric to its details, source, and freshness.
Dependency: collection checks operational.
A user can explain a total from its source data.
Reliability
Reconciliation against a reference dataset
Expected effect · not measuredTraceability
Reconstruct the calculation from the source
Expected effect · not measuredUpdates
Test late and missing sources
Expected effect · not measured